The Business Negotiations Course

The aim of this course is to assist employees in their business meetings & overall business negotiations: it utilizes hands-on applicable methods for taking students step by step through a number of phases of practical business negotiations in the English language. The course covers the “big four” areas of developing clear and successful negotiations: Language, Interaction, Style, and Cultural Differences.

This course consists of minimum of  40 academic hours of instruction.

Relationship Building

Part 1:

      Language – How to greet and introduce people

      Interaction – How to keep a conversation moving & interesting

      Style – What name to call people, how “personal” to be, how to create “persona”

      Cross-Cultural Differences – How to bridge the cultural gap

Part 2:    Agreeing Procedures

      Language – how to use language to check acceptance of objectives

      Interaction – How to create a correct climate for cooperation

      Style – How to make suggestions and statements that are more acceptable

      Cultural Differences – What may be the differences between some cultures

The Business Negotiations – Continued

Part 3: Exchanging Information: The Aim

      Language – How to ask the right questions

      Interaction – How to check understanding between parties

      Style – How to use your personal style to maintain cooperation

      Cultural Differences – How information may be seen differently

Part 4: Questioning & Getting Vital Answers

      Language – The art of getting information that you really need

      Interaction – Dealing with them and answering their questions

      Style – How not to put them on the spot with questions

      Cultural Differences – Being careful with what is asked & too direct questioning

Part 5: Bargaining & Bidding

      Language – How to put forward proposals, offers, and conditions

      Interaction – How to react to conditional offers

      Style – Maintaining your cool throughout the bidding process

      Cultural Differences – What different approaches work in different countries

Part 6: Concluding the Negotiations

      Language – The language of “closing” the deal

      Interaction – Keeping up a rapport with others until the end

      Style – Maintaining that professional style right up to the end

      Cultural Differences – How deals are closed by different cultures